Project solutions and IT consulting:
Our company has about 50 employees in the Seattle area. We have used Chinook Communications services for email and SharePoint since late 2009, and continue to be impressed with their customer support and the continual availability of the services. I recommend Chinook very highly to any small or mid-sized business looking to focus on its core business and avoid IT hassles.” Steve Lee, Managing Director, P2 Solutions Group, Seattle, WA.
Rich media production:
“Our Seattle company has about 25 employees, and we are in the media business. We had operated Microsoft Exchange and Dynamics CRM in-house for several years. The IT administrative overhead was distracting us from our core business. About a year ago, Chinook Communications helped transfer all our e-mail and CRM data very quickly onto their platform, and we now have no issues with patching software or upgrading servers.
We are an all Apple company and Chinook has the flexibility to support these devices. When service disruptions or issues have occurred, we have found that their customer support is responsive and stays on the job until the issue is resolved.” (Customer name withheld at their request)
“We have about 15 employees, and email is central to the running of our business. Until recently we had our own in-house Exchange Server for our email and calendar needs. We started experiencing service outages that were taking too long to resolve, and the cost of support was going up and up. Chinook Communications transferred our mail services to their systems with virtually no service disruption. Their technical support is highly skilled, kind and patient. We now focus on running our business, not computers.” – Allen Flintoft, Business Manager, Flintofts Funeral Home and Crematory, Issaquah, WA.
“Our manufacturing company has about 250 employees. For sales and marketing, Customer Relationship Management (CRM) is a critical application for our 20 CRM users. We had been using Microsoft Dynamics CRM from a very large provider, but discovered that they were unable to support a critical customization for our sales process. Chinook Communications was able to support this essential customization, and we transferred our Dynamics CRM in the fall of 2010. These guys put in 110% effort in making sure the transfer was smooth, and worked on every single open item at no cost to us whatsoever. Their customer focus, and technical understanding of Dynamics CRM continues to be a real benefit to us.” - Tim Settles, VP Sales, CMI Inc, Owensboro KY.